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MTS / Sistema Shyam TeleServices [SSTL]

Mts — MTS Data Card connectivity

Address:Bangalore, Karnataka

Hi, We have taken MTS data card corporate connection one month ago.At the time of buying datacard, MTS sales man has assured that they will keep a booster incase of any connectivity issue or else they will refund the amount. After buying we checked that there is no network in our house so requested to keep booster.But they denied it now as it is expensive to keep booster and they are not willing to repay the amount. Meanwhile they have sent bill for one month.Also they are calling daily to pay bill amount.I am not understanding why they are insisting to pay the amount without resolving the connectivity issue. We would like to get back our money from MTS.Please help us to resolve this issue.
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Dec 30, 2014
Updated by Ambily Pv Hi,

MTS Data card number : [protected]

Reason for updating the complaint :
MTS is threatening us through an advocate, who called us to tell about filing a petition in court.They are harassing us mentally and forcing to pay bill for unused data card.We need justice for this.Hoping a favourable action from this forum.

Background:
I have given a complaint against MTS on September and till this time it is not resolved.

We bought the data card and there was no connectivity in my house so requested for a booster as MTS salesman has promised me.
Sales man has assured to refund the amount in case of connectivity issues.

But later they denied refunding and didn't install booster.So we have raised a request to discontinue the connection.
Without using the data card they had sent us bills for two months. I am wondering how could they generate bills for an unused data card.
They had started calling us to pay the bill amount and also sent notice.

These all happened 4 months ago .We never got any mails or calls from MTS for refunding or seeking our connectivity issue.
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