Mts — MTS Data Card not working and bill is generated every month

Nishant Kumar Verma

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Hi, I brought MTS datacard number [protected] in october. It was not working in my home area as well as office area so i raised a complaint on 25th Oct 2014. They told it will be fixed. Still no call or no person came to check that or rectify the issue and the bill of Rs 1904 is generated for 2 months now. They are threatening me for pay the bill, but my point is why i should pay when i have not used and when the complaint is not resolved. Please help :( Regards Nishant

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Verified Support

Dear Customer,

With reference to your query dated 17/Dec/14 about MTS number [protected] regarding speed issue related, we would like to inform you that we have gone through your account and found that the complaint number JAN/ 3701is in process and we would update you soon on the same.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India