I want to disconnect the MTS postpaid connection since i have facing connectivity issue from the very first day and till now. i called to the customer care number and told them to disconnect my connection but they asked me to pay rs.636 for first month payment. Hey i dint even use 1kb then why should i need to pay?
I called many times to mts customer care excutives to disconnect the connection and refund me for a modem which is not used till now but there are no useful response from them. They are not at all willing to answer my question even.
Horrable experience. Great service by them.
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