Mts — MTS-MBLAZE-FAKE PROMISES/LOW SPEED-NO SOLUTION-BANGALORE

Address:

Bangalore, Karnataka

I, Bhagyesh Makwana, am writing first time to such a platform which is helping people who are helpless against corporate thugs. I took a MTS Wi-Fi dongle (MTS MBLAZE ULTRA WI-FI). It was sold with some promises which are not kept. Download and upload speed is not even 10% of what they are committing on their product. Further, they do not resolve the issue nor refund the money. I have following points to make: 1. Why MTS is allowed to charge 100% when they don't deliver services 100% according to their sale specifications. Speed never reached, leave it. Not even 10% of what they show on product. 2. Does not this mean that they are pocketing general public money who are individuals by giving 10% service and collecting 100% rental. Shouldn't be there a case if speed is not achieved for those many days they should not charge. 3. I wrote back about the issue as soon as device was activated in responseto welcome mail but still this problem is not resolved. Trail mails are for your reference.I responded to marketing head then also issue not resolved. 4. Network engineers / technical team never responded timely. 5. I kept the Nodal officer also in loop still matter is not resolved. I need my money back. So as last resort I thought let me go to such platform. Request your HELP ON THIS MATTER.