[Resolved]  Mts — MTS MBlaze Ultra - Not Satisfied with the speed, promised up to 9.8 Mbps

Address:Vellore, Tamil Nadu

Hi, My name is Santhosh from Tamilnadu, Vellore. I have recently purchased MTS Mblaze ultra after seen from the advertisement that we can get speed upto 9.8 Mbps. I now get speed only up to 1.2 Mbps, like from all the other service providers. I felt really disappointed that I have been cheated of Trust. I tried many times calling to the customer care, I really frustated with their answers, saying that my call is being routed to other states like Kerala, Karnataka and asked me to call back after some time. For the proof I attached my speed test along with this complaint. Before buying this I asked the salesman how much is the exact speed we can get in my area, he said that atleast you will be in the range between 4 Mbps to 9.2 Mbps. But so far this is like a dream to me.
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Aug 14, 2020
Complaint marked as Resolved 
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I have added another screenshot of my speed test today.

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