Mts — mts postpaid disconnection

Address:

Chennai, Tamil Nadu

i have raised a complaint on 6-Nov-2014 and has not received any solution yet. My mts postpaid datacard number([protected]). After raising the complaint in the customer care with query no: 4371778 they told me that the tech support team will reach me for a solution and there was no feedback from their side.Since i wanted to know about the remedy and invested on the data card. I tried calling the customer care a couple of times whereas they say the complaint status is still open and the tech support team will get back to me and is two week past. Mean time I heard I can invest a security amount to retain my connection, but don’t know whom or where or how much to pay. Now I am provided with a bill of Rs.1122 for my previous month usage(may be usage of 10 days).The customer service desk([protected]) is very poor, the worst i have ever come across in terms of their assistance towards customer(not in terms of politeness or sweetness of their voice but availability and the communication skills of representatives). From my experience i understand that MTS only wanted to sell a datacard for the above said price and dont want the customer to be retained.