Mts — MTS Service on simple process to activate new connection

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Bangalore, Karnataka

Hi, I have been facing too heavy issue with MTS since last 10 days. I purchased a new MTS Mblaze Data Card, gave documents and paid amount for device, on 10th Jan. As far as everybody knows, activation for any Data Card doesn't take more than 1-2 days. For me, it took 10 days even after I called to customer care every day. Every day when I called them, they tomorrow. Lots of tomorrows went away, even after sending escalation mails to Nodal and Appellate officers, they took more time to activate. I don't understand where this customer service is running away. After reading this incident, hopefully if its clear to other customers. Please everybody think once before you opt for MTS service. Thanks, Sandeep C