Mts — MTS Wifi Dongle - No activation since two weeks after payment

Address:New Delhi, Delhi

I bought a mts wifi dongle online . It was finally delivered to me last Sunday on the 8th March. I submitted all required documents and paid an amount of Rs.1000 at the time of delivery. My connection has still not been activated after repeated calls to their customer care. i am frustrated now reaching out to them. Finally they ask me to submit documents again . i have already submitted twice. The contact number for activation - [protected]/ [protected] never responds. they either do not recieve your calls or reject them. They are not even cooperating to give refund for the same.
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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