Mts — MTS WIFI Speed issue (Repeated Complaints Unattented)

Surjo Das

Address:

Kolkata, West Bengal

Hi This Is Surjargya Das from kolkata MDN # [protected], i have bought this new mts wifi dongle on 9/3/15, not even a month, since then i was experiencing speed issues, As promised speed operator upto 5.4 mbps DL speed...however i was experiencing very low speed like 144 - 500 kbps...Have complained end number of times but the horrible customer care closes my complain every time without discussing with me, the last complain # MAR/8490 dated on march 30th 2015..is yet to be resolved. i am sick and tired, , ,

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

Apr 02, 2015

Updated by Surjo Das Hi This Is Surjargya Das from kolkata MDN # [protected], i have bought this new mts wifi dongle on 9/3/15, not even a month, since then i was experiencing speed issues, As promised speed operator upto 5.4 mbps DL speed...however i was experiencing very low speed like 144 - 500 kbps...Have complained end number of times but the horrible customer care closes my complain every time without discussing with me, the last complain # MAR/8490 dated on march 30th 2015..is yet to be resolved. i am sick and tired, , ,

[protected]@yahoo.co.in