Mts — No Speed & Not able to check usage balance.

Address:

Chennai, Tamil Nadu

Mts no - [protected] Mob no - [protected] Email - [protected]@eim.ae The speed is not fast as advertised and promised by them. Im just getting a speed of half or maximum 0.70 mb. This is my first month and its a Postpaid plan. So how can continue paying for it when I dont get the proper speed. Its just a little more than 2g thats it. Another problem is, I am not able to check my usage balance. I dont know is this a way for tricking customers for charging money or is there really an issue. Please Mts solve this problem for me. I had already contacted your customer care regarding this for the user id and password so that i can check my usage through selfcare. I got a reply saying that the password for selfcare has been reset and sent to the registered email id - [protected]@gmail.com. This email id doesnot even belong to me. I contacted mts for correcting the email id, they said that the registered email id is [protected]@eim.ae which is correct. So how come they can send the password to a different email id? i.e. [protected]@gmail.com. Is mts having 2 difrent database for each customer?1 rong 1 right?