MTS Postpaid Data Card — Extra bill sent to me and suffering from low speed.

Address:	Haridwar, Uttarakhand, 249403
Website:	www.mtsindia.in

I have purchased a MTS connection MTS M Blaze with Post Paid Plan 599.

Since the date of activation, No 3G speed is provided. The max download speed is about 0.2 - 0.4Mbps.
I have given a complaint on the same in Jan month and they told me that they will resolve it within a week.
Since the issue is not resolved, I have raised another complaint. As per this complaint. They said to me that "As you are in the area of low network usage, it is not possible to have a higher speed and we will be updating the data network at some point of time". I don’t understand if the number o[censored]sers increased and they did not have enough support and bandwidth why did they sell so many devices.
I asked them to provide another feasible solution otherwise I am not interested in continuing with their service.
I would like a refund if they are not planning to upgrade their service since I have chosen MTS for a high speed data network.

I have Post Paid Plan (5GB Day + 5GB Night) 599/-only but they charged me Rs 404 extra amount in the monthly bill and telling that it is roaming charge, I could not understand that in Hardwar only how they charged for roaming even Hardwar is coming in their specific areas.
Very Disappointed with MTS DATACARD Services.
This is cheating to the customer.

Conclusion :-
1 – Suffering from the low speed,
2 – Suffering from high amount bill, having plan for 599/- bill sent to me 1148/-