[Resolved]  Mts — promised for 10 gb data and carry forward for next month but it lapse in one month

Address:

New Delhi, Delhi

Dear Sir/madam, Few days before i bought new mts data connection with 10 gb data which need to be carry forward for next month, but as one month is over al data lapse and remaining data was also not carry forwarded. when i called in customer care they told me when u do new recharge before new month start then only your remaining data will be carry forward. I was completely betrayed by them before they told nothing like this and i paid 1500 for new connection, and it over in one month, Everyone tried to make fool to customer, this is limit in India. kindly look into the matter and try to solve this problem as soon as possible. I am thinking to go in consumer forum and file application in court .