[Resolved] Mts — Purchased Dongle WIFI 40 GB but not working, disconnected while using.
S
suresh kumar 59
from Jaipur, Rajasthan
My accounts no. [protected] and MTS NO. is [protected].
While using of internet dongle disconnected and blinking with red light frequently.
I am not able to connect and getting services as per committement.
My bill plan the highest amount of MTS i.e. 40 GB unlimited uses but never use fully.
I lodgeed complaint an number of times but all is vein. They are not responding. only once or two customer care contacted and i am getting auto repaly bot nothing has happened or i, prove.
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Aug 14, 2020
Complaint marked as Resolved
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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MTS / Sistema Shyam TeleServices [SSTL] Customer Care
Verified Support
Dear Customer,
We are fully sensitized to your concerns. However, we request you to share your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
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We are fully sensitized to your concerns. However, we request you to share your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
Thanks for showing interest in MTS.
Thank You.
MTS India