Mts — Refund of MTS blaze data card- [protected]

Address:

New Delhi, Delhi

I had purchased a MTS data card on 9 may 2015, i was facing a lot of network problem form very first day, their customer care executive accepted same after doing some online testing of it, I was told about some refund polic about it that i[censored]sage is less than 1GB within 15 days i can apply for refund, I even confirmed their refund policy from their MTS store as well as customer care center, Even i have a audio Recording of it, I have applied for refund since 17 may 2015, they asked me for testing again, which i did obeyed but it couldn't resolve the problem. Yesterday they are telling me that there is no refund policy and they cant provide any solution, Their customer care says the refund policy does exist but after so many days of long email conversation they are saying there is no such policy, Their customer care service is so arrogant, That they are denying any refund policy. I have recorded calls and email proof.I have already contacted their customer care and appellate customer service but they don't want to refund it, I have already applied for it withing stipulated period and have used less than 1 GB, but they are not interested to refund it.