Mts — Regarding Internet Speed Issue

Address:

New Delhi, Delhi

I Purchased MTS dongle for internet but from the beginning till today I didn't get a proper speed which the company promised, my downloadin/uploading speed is 0.64/0.54 mbps till last check on 2-april-2015. Company promised me that they will provide 3.1 mbps speed for internet. I called so many times in customers call regarding this issue and I got the same answer that there is network issue in area and problem will be resolved within 3-4 weeks but its almost 3 months past and i am still facing the issue, So i want to complaint against MTS for not giving me a proper speed and want my money back for the bills and dongle cost.