Mts — Regarding your ticket #2828829 - against MTS

Address:New Delhi, Delhi

I have bought MTS wifi on 24th of May 2015 and retailer said that it will be activated in 2 hours but it did not. Then I tried calling him many times and he didn't answer my call. Somehow I reached him and he said that it will activate after 2 days of verification. I am really pissed off. The delivery boy came for verification put my call on hold for 15 minutes and was very bad spoken. He said that come to home for verification in 5 minutes (Is this logical?) and he used many words which he should not. MTS humiliated me... Retailer was abusive in language and he made me suffer. He took 1500 Rs and yet my problem is not solved. I want your help to fix this problem. Retailer's name - Click Infotech Retailer's contact number - [protected] - Dealer's number Retailer's complete address - C-57, Main Road, East Krishna Nagar, Delhi - 110051 (As per invoice) Date of device purchase - 24th My 2015 Scan of device purchase invoice – Attached I again tried calling the retailer and he was using abusive language and said that he will not activate my device. Now I need refund asap. The case is of cheat, misbehave and Defamation.
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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