MTS / Sistema Shyam TeleServices [SSTL] — bill amount deducted on account but bill payment not completed and threatening with warnings of behind the bars

Address:New Delhi, Delhi, 110006
Website:www.mtsindia.in

Hey,

My mts data card no. Is [protected] & i paid my mts postpaid bill successfully through official website of www.mtsindia.in and these are payment info.

Customer id :[protected]
Mts number : [protected]
Transaction id : [protected]

But then i got a payment failed message through your website but in this case my bill amount was deducted on my account. The amount failed details also i am attaching.

And now every minute i attend the call of mts office and they say we take you behind the bars. We will sue you. And every hour they call me with a new no. And told me i am a lawyer of kadkaddoma court and mts sue you.

What the hell what you guys trying to do me??
I am not responsible for any of these issue with your website or payment gateway or something. I paid your mts bill and money is deducted on my account. But your website says that bill payment failed?

When i go on my bank branch they say we are not responsible of any this type of issue. And your guys also said that we are also not responsible for this issuse.

So can you tell me who is responsible for this type of issue???

I am responsible for this issue because i purchase your service?

And now you guys threaten me??

This type of service you provide?

I am fed up now of these calls. Please solve my issue as early as possible otherwise i, ll take a legal action agains your company for threaten me so its my humble request solve my issue asap.
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information