MTS / Sistema Shyam TeleServices [SSTL] — Disconnection of datacard

Website:

www.mtsindia.in

I had submitted a request to disconnect my datacard on 25 Jan 2016. But, after paying final outstanding amount on 25 Jan, and receiving confirmation via email that my datacard will be disconnected, these people have gone ahead and activated my account and are now stating that the bill has to be paid to deactivate once again.

Pathetic customer service, even worse complaints management.

The entire team is useless and lying on top of it to get more money from customer.

Till date, no action has been taken to disconnect my datacard and I am being billed after submitting request to disconnect it more than 1 month ago.