MTS / Sistema Shyam TeleServices [SSTL] — mts bill amount messages or call threatening

MTS / Sistema Shyam TeleServices [SSTL] — mts bill amount messages or call threatening

S sudhanva Vedamurthy from Bengaluru, Karnataka

Sir, I had a mts post paid connection which i used for 2 to 3 months, and i paid for 2 months which is monthly bill around 499. But the last month i requested to cancel due to its very very low speed and no network, because of that i did not used at all. This issue i raised to mts customer named narayan (I believe) And he agreed that speed is very low taken the request for not to pay. But now they are sending the bill amount is around 2711/ and by making discount of 70% around 998 x 2. I used only connection but they are sending it for 2 connections. Sir please understand due to very low speed i could not use it for even 1 week but you are sending bill amount for equal 3 to months of bill. Please resolve this issue asap, i am requesting. My mts number is [protected] Was this information helpful? No (0) Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. May 03, 2018 Updated by sudhanva Vedamurthy Below is the email thread sent to customer care on 2012, please check. From: sudhanva sudhanva to: customercare.[protected]@mtsindia.in date: Thu, Oct 4, 2012 at 3:48 PM subject: MTS BLAZE Complaint mailed-by: gmail.com Dear Sir, I took MTS data card and also introduced many friends and they also took connections and we used hardly for 40 days, I paid first month even If I dint use much but second month the speed was tooo low and again network problem where MTS person promised that the speed will be 3 mbbs and after 15 days the speed will increase to 7 or 9 mbbs but it dint, after 1 month they disconnected. We informed many times but no response, After few days one person called from MTS to ask bill amount but when we complained about this he said he will come personally and take the complaints from all but he dint come. We waited for him and we are more than 15 members were ready to produce this complaint against MTS, we could have done this but we thought this will cause effect for MTS brand name and we dint like to do that, Now one person called and telling that they have sent legal notice, please resolve this Issue and stop. Thanks, Sudhanva
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sudhanva Vedamurthy

from Bengaluru, Karnataka

Below is the email thread sent to customer care on 2012, please check.

From: sudhanva sudhanva
to: customercare.[protected]@mtsindia.in
date: Thu, Oct 4, 2012 at 3:48 PM
subject: MTS BLAZE Complaint
mailed-by: gmail.com

Dear Sir,

I took MTS data card and also introduced many friends and they also took connections and we used hardly for 40 days, I paid first month even If I dint use much but second month the speed was tooo low and again network problem where MTS person promised that the speed will be 3 mbbs and after 15 days the speed will increase to 7 or 9 mbbs but it dint, after 1 month they disconnected. We informed many times but no response, After few days one person called from MTS to ask bill amount but when we complained about this he said he will come personally and take the complaints from all but he dint come. We waited for him and we are more than 15 members were ready to produce this complaint against MTS, we could have done this but we thought this will cause effect for MTS brand name and we dint like to do that, Now one person called and telling that they have sent legal notice, please resolve this Issue and stop.

Thanks,
Sudhanva

POONA RAM

from Sangaria, Haryana

Sir, My number [protected] does not activate when I purchased the SIM card. When I called to customer care she did not given the satisfied answer. Please activate my Number.
We have also submit my documents. my alter net number is [protected].
My number [protected]

Anurag singh pal

from Kanpur, Uttar Pradesh

My street light is not working properly. Last 15 days.

Name - Anurag Singh
Address- A-1/1, H.I.G, Vishwa bank barra, Kanpur.
Landmark- Barra by pass crossing
Mobile number- [protected], [protected]
Zone- 3