MTS / Sistema Shyam TeleServices [SSTL] — Mts is harassing me for money

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My mts account no-[protected]. I have been victimized by mts. Regarding connectivity problem from the beginning and their signal was not proper so i could not activate my connection, no signal bar on blank, how it possible. Contacted customer care on day 1 - feb 11th, 2016, they told me to switch on the modem. Whenever they asked me to check and connect the card i did so that they can fix the problem. Till today no one issue solve the problem about it. I've filled customer complains till feb 25th and noone solved my issue, so i stopped following up and emailed them that i can not be charged monthly rental unless to fix my data card and power bank problem, but they stared sending bills without providing the service. And now they started threatening calls from their agent pretending that they are from teesh hazari court or karkarduma court.. I have acknowledgement from the company regarding the problems in the form of customer requests which reflects that they never fixed my problem. Still company goons kept harassing me for money. Now i want to file a legal case and bring the owners of the company to court for harassment and cheating as they have charged rs 2183/- for faulty data card and unnecessarily i have to pay an extra amount each month.
I will make sure company name is maligned in media and will file a fir against the owners as well. I want to take take my money back which i paid to buy faulty card and power bank. And will demand justice. Please help me in guiding the legal proceedings against the fraud mts company.
This issue has been prolonging for so already complaints to customer care after i stop calling them also.
I have been repeatedly stating that your agent who told me to make the final amount even though i have not used the data card.
I have not made the payment so already informed the customer care for issues but didn’t any response for service this is a mistake on your part, and threatening customer that you are proceeding for legal action.