MTS / Sistema Shyam TeleServices [SSTL] — Mts website not updated with correct recharge denominations

sandipan2777

from Delhi, Delhi

Address:	Kolkata, West Bengal, 700103
Website:	mtsindia.in

Good day,

Please note I recharged my mts no [protected] with 25 and 37 to get benefits of 25 rd talktime valid for 7, days. But I got validity of 3, days. I wrote to customer care which they say is correct but if it's correct they need to update their sites so that we are cheated.
Similarly it happened I recharged with 37 to get 250 mb talktime. In return they gave me 72000 sec mts minutes which are not required for me, which they say is for smartphone user s, Please note that I am using honor holy which is a smart phone. So why we are every time cheated like this

+2 photos

Was this information helpful?

No (0)

Yes (0)

MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

Sep 19, 2016

Updated by sandipan2777 Are you going to do something about this

Sep 23, 2016

Updated by sandipan2777 Mts is cheating customer s. They are saying I have not done smartphone recharge .Please tell whether honor holy is a Smartphone or not. They are not updating there website and creating confusion to people. My 60 rd is trapped with them for no reason s.They are really fraud. They are not returning my money for wrong amount