Mts — Slow speed internet - From 1 st Feb

Moovendran P

Address:

Chennai, Tamil Nadu

MTS Give assurance for Internet speed 1.5Mbsp(Min) - 9.00Mbps(Max) . @Chennai, Triplicane we get only 250kb - 300kb. Give complaint (by Chat) on Feb 4 th for 2 Data card ([protected] & [protected]). Take complaint No.Feb1538 for [protected] only. Feb 6 th again give complaint for [protected] and got complaint No. Feb2113. Company said that this problem solve with in 10 th Feb. But we know that both complaints are closed.Yet not solve my Internet speed for this two No. mention above. From 4 th feb (when I found ) to tile date we get only ordinary / slow speed Internet, But I pay for high speed. How I pay fees for unserved service. This is CUSTOMER CARELEES SERVICE. Try to give company told(best) service then get service cost from US

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Comments

satis57

very worst service, even i bought a data card 3 months back which says speed max of 9.8 mbps but i didnt even got 2mbps speed till date . and from the last one week its damn slow even google page is not opening .. when i call to the customer care they are always saying same dialog .. clean your temp files and restart the device . i did all possible clean up and restarted the device .. no change in speed . we are charged for the speed of 9.8 mbps but not even getting a 1 mbps . i dont know why they are not increasing the bandwidth .the worst thing is im in chennai a metro city even there they are not able to give a good speed ...hell with mts .. gonna cut the service ..i give zero star