Mts — Sub:- MDN [protected] - 3G Data card, Tariff plan REVB-550- 5GB DAY _5GB NIGHT- UNLIMITED.

Address:

Vadodara, Gujarat

Dear Sir, I am using 3G data card of MTS no. given above. I am not getting the speed for last 10 -15 days. I have selected the plan of 10 GB usage. as on date Balance available is 3993.3 MB-N. Even though I am not getting the speed of 3G. A small downloading like Mozila Firefox took 95 minutes, it was started @ 7.am morning but it could not complete the downloading one software. It is never disclosed / informed / clarified while marketing and also not disclosed on your bill print also. On talking to customer care it is learnt about Day & Night time consideration adopted by the MTS is as under Day 8.0 AM to 12.0 PM = 16 hours Night 12.PM to 8.0 AM = 8 Hours After paying for 3G speed we are not getting speed is cheating with customer. Timings adopted by MTS is also wrong. General meaning of Day & Night means equal timing of 12 Hours each. Where as time consideration adopted is also miss representation / leading and wrong adoption of Time schedule and is nothing but cheating with consumers. Please consider equal timing sharing in day & night with equal GB distribution. If it is not considered as requested it will be reported to consumer forum. Please note. M.S.Patel