Mts — Take Necessary action

Address:

Chennai, Tamil Nadu

Sir/Mam, Yesterday I bought a mts data card from your Represendative Mr srinivasan (working as a direct mts staff ). He send a person (Mr Shankar) to our place. It’s our new house last week only we shifted here so didn’t have a address proof for this house, We already communicate this to your staff Mr Srinivasan. As per is advise we produce a address proff of our previous house and passport size photo to Mr Shankar. But he refuse to accept this. So we told the full conversation between us & your staff Mr Sinivasan to Mr Shankar. But as per his statement Mr srinivasan just a staff all are giving false report for marketing purpose. So arrange a address proof or give me Rs 150 I will arrange the affidavit for address proof. So we gave Rs150 for affidavit & Rs 1000 for data card (also we gave Aadhar card with old address, passport size photo, votter id card with old address). Finally Mr Shankar confirmed we will submit all these documents on monday (24-Mar-14) morning & activate the card before 11.30. But still now it’s not activated so I called to Mr Srinivasan but am very upset from his rubbish speech. Your peoples are don’t know about customer handling, Then how can they are working in marketing field?????? As per Mr Srinivasan's statement i need to fight with him in his office for my card activation. Also he used some rubbish words. So request you to take a severe action for their activity otherwise kindly inform us we will file a complaint & will take some legal actions. (JUST NOW SPOKE TO YOUR CUSTOMER CARE ALSO) KINDLY FIND THE BELOW ATTACHED DETAILS FOR YOUR REFERENCE : MTS DATA CARD NO : [protected] MR SRINIVASAN (MTS STAFF) : [protected] MR SHANKAR (AIRVOICE AGENCY) : [protected] (KINDLY TAKE A ACTION IMME) Thanks & Regards, Raja S [protected]/[protected].