Mts — The company neglected to deactivate my number and now making me face charges | |||
I am Srinivasan Durai, an engineering graduating student from Tamil Nadu.i purchased mts mblaze(No:[protected]) in november of 2014. i was facing network issues from the date of purchase and i was often complaining about it to the customercare, but i dint get a proper response. So in January of 2015 i called the mts customer care and asked them to deactivate my number as i was not satisfied. but they dint deactivate my number and they have charged me for the next three months for the data i have not at all used. they have also filed a legal complaint on me. when i further contacted them they said my number was not deactivated and if i am not paying i have to face legal charges. Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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