[Resolved]  Mts — TOO SLOW INTERNET - PEOPLE PAY for FAKE AD of 9.3 Mbps

Address:Kolkata, West Bengal

Complaint #: OCT/19356 Datacard Mblaze Ultra ZTE: [protected] Getting severe download/upload speed problem specially after night 12 O'clock internet is totally unusable ! Generate a complaint on 11th Oct but later came to know it was request . Lousy Customer Service... CUstomer service line is worst than ever, dropped connection multiple time in between call, East touch telephone teller programming is horrible... Waiting on my problem to be resolved. their SLA is 22 hours ...working hours btw. Crazy in the name of 24x7 customer care services !! CAN I GET MY PROBLEM RESOLVE ASAP ?????
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Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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