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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — Very Poor Service after 20GB in plan of 40GB with 3G Speed

Address:Ahmedabad, Gujarat

Hi, I am Ashvin Patel, using MTS from last 4 months. I bought his plan of 999 INR per month which will give 40GB usage of Internet in 3G speed. It works properly in first 2 months, but now from last two months they reduce speed very badly. I am using bit torrent to download movies, software and games. Now they said that it will have lesser speed in torrent download. I am not getting why this is happening, they continuously says that it will happen. Please do not purchase it just by watching its add in which new born baby starts using internet. Very poor company, cheat with customer. Spread this message as much as you can so that people can stay away from this company.
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Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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4 Comments

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Comments

Hello,

I am also facing the same issue. This is a rediculous answers from customercare. ie we have 40GB plan with 3G speed than why we cant use full data in torrents. This is cheating. If MTS continue this kind of service, it will going to shutdown shortly..

MTS USER
Reply
Hello,

I am also facing the same problem. A cheater company providing substandard service. A big big no to MTS.

Regards
An MTS User
Reply
Am also MTS 40gb plan customer, Now without informing me they changed My plan to 20gb day and 20gb night, MTS is a perfect cheater .Actually MTS is Russian Based operator cheating all Indians .We must not allow Russian operator to cheat Indians
Reply
Am also MTS 40gb plan customer, Now without informing me they changed My plan to 20gb day and 20gb night, most of time very slow. I don't recommend MTS.

Madhu
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    +91 12 4481 2500 [Corp. Office]
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    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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