Mts — very poor speed in mblaze

sir/mam, i am a mblaze customer. m using mblaze wifi dongle with 999 plan and u have assured me that i will get a speed up to 9.2Mbps but what i get is only 0.6mbps hardly. i have called you and one of your operator assure me that this problem will be resolved with in 2-3 days and now 18-20days had past. i try your customer care number but it is always busy. Few days ago I mailed u the same but didn't get any response. Kindly give a sure response that will i get a higher speed or not so that i can change the connection to any other operator. i am sharing the result of my speed below: http://www.speedtest.net/my-result/[protected]