[Resolved] Mts — very worst support MY MTS NO is [protected]
J
jitendrabhuradia
Address:
Jaipur, Rajasthan
I am using MTS postpaid connection. In Nov 2014 my modem was defected which was returned by those delivered after 15 days.He did not given the standby modem. After 5 day regular follow up then give me a standby modem.
Now connect the Internet on December 20 at night, then it did not connect. This was too much for the poor service.
When I was go the service center Then he said it Okay by our side. call the customer care support.
after complaint they send the following message:
"Your complaint no. Dec/87116 has been registed on 23-Dec-2014 11:38:57. You complaint will be resolved by 22 working hours. Thankyou."
On 25 december 2014 They send again message " You complaint no. Dec/87116 regarding CONNECTIVITY ISSUE/NETWORKING ISSUE has been resolved. for any further assistance kindly cont MTS customer care 955 (Toll Free)
My internet has not yet running.
I would say just for MTS customer support are the worst.
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Aug 14, 2020
Complaint marked as Resolved
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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MTS / Sistema Shyam TeleServices [SSTL] Customer Care
Verified Support
Dear Customer,
We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.
Let us know if you require any further help, we would be pleased to assist you.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
Thanks for showing interest in MTS.
Thank You.
MTS India