Mts — VICTIM OF FALSE COMMITMENT

Address:

Kolkata, West Bengal

I have bought MTS MBLAZE ultra Wi-Fi connection|Modem from Solution Unlimited, AA245 Saltlake, Sec-1, Kol-64 worth Rs.1500 on[protected]. It was promised that using MTS WiFi is free for 1 month for [protected]@9.8 mbps and afterwards @3.2 mbps unlimited downloading & browsing. The connection was started from[protected]. So the free tenure was from[protected] to[protected] and the bill for first month should be from[protected] to[protected]. But I have been sent a bill of Rs.487 for Bill Period: 23/09/2014 to 15/10/2014. The connection was disconnected on 13/11/2014 and a bill of Rs.1026 was sent charging Rs.539.31 for Bill Period: 16/10/2014 to 11/11/2014 where as the 1 month tenure should be free as promised, also I did not get speed of @3.2 mbps afterward 3GB usage I got upto 144kbps only. There is in discrepancy in bill amount in MDN: [protected]. i am gating calls from mts they are forcing me to pay the bill of rs 1026. Please suggest solution to this problem. Thanks & Regards Sk Hasibur Rahaman Mobile: [protected]