MTSindia — Slow connection speed than committed

Address:

Bangalore, Karnataka

I am a cheated customer of MTS broadband. As per my subscription plan, I am entitled to get 3.1Mbps connection speed till the usage limit of 5GB. But throughout the billing cycle, I am getting a connection speed of < 150Kbps. Tried to contact the customer care in Bangalore @ number +[protected] to register a complaint but I was told by the customer care executive that I can not be supported ( for no valid reason ). Tried to escalate the complaint to MTS Appellate. But no satisfactory response from there as well. Hence putting it here for public awareness. Don't go for MTS connection !!!