MultilinkWorld — temporary limit has been blocked since more than 6 months.

My amount has been blocked since past december 2019 and the customer representatives told that it will return soon but till now i have not received yet, my id: icmulnk11587 and k-code. 424890, kindly unblock my amount as possible. And also refund the railway ticket cancellation amount so that we can refund to the customers as irctc has been refunded.