Musafir.com — Amount not refunded even after 2 weeks

Address:	Ranga Reddy, Andhra Pradesh, 500049
Website:	MUSAFIR.COM

Date of incident : 4-Oct-16
booking confirmation number: M-3P666.

I booked 3 flight tickets to Bangalore from Hyderabad paid the amount of Rs 14, 777. Unfortunately Musafir.com people didn't issue me the tickets. When I brought the issue to the Musaffir travel expert he mentioned that the tickets couldn't be issued as the fares have gone up by INR 2500. They gave me the option of either paying the difference amount or opting for full refund. I opted for the full refund.
The money hasn't been refunded till date. Even thought it's more than 2 weeks since the date of the incident. Would like the management to look into the request asap.

Thanks,
Arun