Muthoot — Out Dated Cheque from Muthoot Finance Kandivali West Branch, Mumbai, Maharashtra 400067

Address:	400067
Website:	www.muthootfinance.com

I had received money through EZ CASH from UK for which i got the cheque from MUTHOOT FINANCE "A Wing Rock Enclave, Hindustan Naka, Opposite Union Bank ATM, Sahyadri Nagar, Kandivali West, Mumbai, Maharashtra 400067"

Cheque received date: 1st Dec 2016.

I was given an outdated for (1st Dec 2012) cheque which i did not double check while receiving it as i trusted the capability and proficiency of the employees in not making this kind of mistakes.

I deposited the cheque in my bank on 3rd Dec 2016 And waited for 4 days to be cleared

But on the 5th day i come to know that the cheque is outdate, so visited the Muthoot Branch and informed them about the mistake they made and asked them to issue a new cheque, but they clearly denied stating that we will give you the new cheque only once you return the old cheque.

so i spoke to the branch manager (BHARAT KISHORE SINGH) and told him that the bank will send the outdated cheque to my mailing address by courier and it will 3 to 4 days, and i have emergencies (my wife needs to be operated on the 9th Dec 2016), he said "there is nonthing that i can do you will have to get the cheque and then we will give youa new cheque"

I told him there is a mistake from your office employee so you have to solve my issue, he said i agree that the mistake was from their side, but there isnothing that we can do you get the cheque and we will issue you a new cheque.

I also told him that I will raise a complain regarding this, in return he said you do what ever you want to do but we will not issue you the cheque until you get the outdated cheque