Mydala — Fraud company Mydala has charged me wrongly
R
rachittrivedi
from Mumbai, Maharashtra
I have been charged Rs. 29 by Mydala wrongly. Neither I have downloaded anything nor I have purchased anything. When I called them, they said you have purchase some voucher. I asked them to give a proof and they couldn't. They are running a big fraud and must have nexus with service provider. I am investigating this further and publish an article very soon. Won't leave this cheaters...
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Mydala customer support has been notified about the posted complaint.
The message I received in the morning i.e on 1 April 2017 without taking my concent the following amount is deducted from my mobile balance:
Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 111.31
As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.
For any further queries, please feel free to reach out to us at 011-43444444 or mail us @ [email protected].
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Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 111.31
Apologies for the inconvenience caused to you.
As per your raised complaint would like to inform you that we do not have any such system through which we can deduct your mobile balance. In Mydala, customer is our first priority and we don't want to lose any of our customers. We would request you to please share your contact number through which the money got depleted. So the same can be checked at our end as well.
For any further queries, please feel free to reach out to us at 011-43444444 or mail us @ [email protected].