Naaptol Online Shopping — Product not received

Address:Chennai, Tamil Nadu

I have ordered 2 microwave oven on 22nd-feb'14 and my order no is 8414269. But i have not recieved my product till today. When i checked with customer care peoples, each person confirming different things, one person confirmed me bluedart courier tracking no and telling the product has been dispatched on 23rd itself. Now another person is confirming it has not dispatched yet and it will reach another 7 working days. I was very much dissatisfied and frustrated about the service offered by your company. More than 10 working days gone, still am waiting for the product.
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I have ordered a product in Naaptol on 26 March 2014. My order id is 8715112. Today is 07 April 2014 still date my product is not received by me. Everytime when I call them they simply said, you will get the product within 2 to 3 days. I dont know the reason for the delay also they are not refunding my amount. I need a solution. Is it possible for you to help me?

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    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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