[Resolved] Naaptol.com — Fraud Offer Against Order No.856718

Owdhwal

Address:

Gurgaon, Haryana

Dear Sir/Madam, I have ordered Black Berry-9300 dated on 10/03/2014 order no. 8567189 thru website NAAPTOL.COM. Order has been placed and stock available for product. I have also pay the amount and confirmation received that Order will be received in next 2-3 days. I am tracing the status of dispatch, customer care executive told that your order has been rejected due to non-availability of product at merchant level. Why order has been rejected if stock available during purchase. This is not acceptable. When I pay in advance so there is no chance of rejecting the order. So Please take some necessary action. B/R Vivek Owdhwal [protected]

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Aug 14, 2020

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

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Comments

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நவநீத குமார்

Dear Sir/Madam
I have ordered PUREIT water purifier on (13/03/2014 Friday) And on Sunday I called to customer support to cancel my order.They said we are taking your complaint and cancelling the order. And also i wrote to [protected]@naaptol.com to cancel my order. But they replied as the product is shipped already on (17th march 2014). Again i have called to customer service number. They saying as product is not yet shipped and it was with vendor. To whom I can believe. Finally i need my order should be cancelled.
Order No : 8600098
I have attached the mail screen shot in which the support analyst send as already in transit on (16th March 2014 )
And also for more proof on call . I can get my mobile bill at what time i called to customer service.

Please do the needful to cancel my order.

Thanks,
Naveen