| Address: | Mumbai City, Maharashtra, 421201 | | Website: | www.nairmatrimony.com |
Hi team, we were dealing with mr. Karthik for our account which was renewed on 27 th may 2015 under the offer "till you marry". Against the amount of inr 7500.00 (Receipt # 3465 dt 27/05/2015) issued by matrimony.com. We were promised that the same offer will be under renewal at a cost approx aed 900.00 upon completion of one year or till the profile holder gets married, which ever comes 1st. This year in the month of may an executive named farzana called us and denied such rewal is not valid and needs to be renewed by paying aed 6000.00. It was also later confirmed by one of your executive that she had indeed made a call and mentioned this clause. We really not satisfied with the kind of service provided to us and hence hereby demand a compensation of aed 7000.00 paid for this service,. We would invest the same in some other reputed matrimony site who are reliable and trustworthy.
We want to have your immediate action on this.
Mr. Menon
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