Nestaway — Nestaway/Property Owner has not refunded my Security deposit even after vacating the property.

May 13, 2021

Updated by Dintyala Srinadh Nest Away Compliant CC_08517638

May 13, 2021

Updated by Dintyala Srinadh Owner Name Platinum City
Owner Address Peenya, bangalore, Karnataka, India- 560022
Owner PAN Number AAFFP0063M
Owner Email/Phone Number [protected]@gmail.com / [protected]

When I tried to call this number [protected] and asked about refund of deposit, he said wrong number.

May 13, 2021

Updated by Dintyala Srinadh Property Address #710, F Block, Platinum City, Yeswanthpur, Bengaluru, Karnataka, India
House Id : N45166

Jul 07, 2021

Updated by Dintyala Srinadh I have tried to reach support and there is no resposne.. Nest away not yet refunded my security deposit

Jul 10, 2021

Updated by Dintyala Srinadh CC_[protected] Complaint raised with NestAway customer care on 10th Jul, 21. Customer care has accepted Nestaway has to refund my deposit money..Customer care informed me they would take it back end teams for resolution. Waiting for next step from Nest Away.

Oct 23, 2021

Updated by Dintyala Srinadh From: Srinadh Dintyala
Sent: 23 October 2021 08:46
To: Rupinderdeep Singh; Naveen M; SSR Report
Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
Subject: RE: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

Hello Naveen,

If Nestaway has deposited the money in house owner account, share the bank transaction to all. I am sure it takes only 1 or 2 days to pull records. Then onus will be on house owner.

If you are not responding to the above then Nestaway need to own the responsibility and refund the deposit money to all.

I am facing this issues with Nestaway from Mar 2021 and till now there was no resolution or action. You need to act now. Get us the refund ASAP.

Regards
Srinadh Dintyala
Mobile: +91 [protected]



From: Rupinderdeep Singh
Sent: 23 October 2021 08:24
To: [protected]@gmail.com
Cc: asim khan; Naveen M; [protected]@gmail.com; [protected]@gmail.com; [protected]@gmail.com; SSR Report
Subject: Re: NestAway__Deposit Refund__N45166_N45055_N45160_N45162_N45166

Hi Naveem,

Could you provide any updates?

On Oct 18, 2021 20:33, Rupinderdeep Singh <deep.[protected]@outlook.com> wrote:
Hi,

Is there any updates?

On Oct 17, 2021 19:08, Rupinderdeep Singh <deep.[protected]@outlook.com> wrote:
Hi,

Is there any updates here?

On Oct 5, 2021 10:15, Dintyala Srinadh <[protected]@gmail.com> wrote:
Hello Naveen,

I see House owner says Nestaway has not deposited the money in his account. Can you prove it?

If Nestaway has deposited the money to the house owner, can you share the bank transaction to all.Thank You.

Regards
Srinadh Dintyala

On Sat, Oct 2, 2021 at 6:43 PM asim khan <[protected]@gmail.com> wrote:
Dear All,

We have not collected Security Deposits from any of the clients at the time of giving the Apartments. Nestaway has collected Security Deposit from all of them, and it is Nestaway’s responsibility to return the SD back to the Clients.

However, if Nestaway gives our apartments back to us, we will return the Security Deposit collected from Nestaway back to Nestaway.

This is the first and the last time I'm educating and informing team Nestaway.



Regards,


Asim Ayub Khan

On Sat, 2 Oct 2021, 6:09 pm Naveen M, <[protected]@nestaway.com> wrote:
Dear Owner,

This is with regard to the refund of the Security Deposit for the tenant who has moved out of your property. Since the tenant has already moved out of the property, we hope to return the deposit at the earliest to them.

We request you to kindly refund an amount of 67, 967.

The payment can be made to the following bank account,
House Id Refund Amount Tenant Email Id Move out Date Account Number IFSC Code
45166 14, 350 [protected]@gmail.com
25/03/2021 NA02H[protected] KKBK0000958
45055 10, 260 deep.[protected]@outlook.com
30/08/2021 NA02H[protected] KKBK0000958
45160 14, 104 [protected]@gmail.com
27/09/2021 NA02H[protected] KKBK0000958
45162 17, 333 [protected]@gmail.com
20/09/2021 NA02H[protected] KKBK0000958
45166 11, 920 [protected]@gmail.com
31/08/2021 NA02H[protected] KKBK0000958
Please stay safe during this time of the pandemic.

Dear Tenants,

We would like to assure you that the Security Deposit amount will be transferred back to you as soon as we are able to get a response from the owner and collect the Security Deposit amount back from him.

regards,
Naveen M


--
Regards
Srinadh Dintyala
Mobile:+91 [protected]