Nestaway Technologies — No refund of security deposit - 9 month and counting

I have been with Nestaway for a span of 2 years, starting in 2019 till 2021. I had to move out and move back to my hometown in Meghalaya due to WFH. Firstly when I wanted to create a Move out request I could not make one in the app as they had disabled the option. I had to connect with the area manager who connected me to the Nestaway support to have the request raised. After the move out request was raised the real drama started. The owner of the house started blaming Nestaway to not pay him rent and Nestaway started blaming the owner for non payment of deposit and we were stuck in the middle. I moved out in Jun 2021, the owner keeps telling soon he will have the Deposit refunded but it has been 9 months as of today. A sum of Rs 17000 is still pending to be refunded along with me there are around 5 to 6 tenants who have been going through the same. Please help.