Nestaway Technologies — Security deposit refund not received

Hi team,
My name is charu yadav & i vacated nestaway property on 31st may. I was told by area manager that i will receive my refund within a week it's more than 2 weeks i have not received my refund yet. My area manager told me yesterday (14 june) that it is not in his hands to get refund. There is no customer care active for nestaway. I email to "[protected]@nestaway.com" but no reply received yet. I got this email from google. Few days back i receive call from nestaway executive asking me if i vacated the property. I called on that number too but not able to contact anyone from nestaway. Nestaway is fraud company, it should be closed as it is not meeting customer requirements. There are unnecessary charges levied on my dashboard which i am not supposed to pay. I was staying in non ac room but ac charges levied on my dashboard. There are assured charges levied which i was not charged at the time of move in. They are charging unnecessarily from the tenant. This is really unfair.
I called my area manager number of times but he never receive call. Only reply though watsapp. Yesterday he gave me some mohit's number saying he is zonal officer. I even called him but he said he will get back to me but no update received yet. This whole is a fraudulent company. This should be stopped.
I am attaching screenshot of my dashboard for unnecessary charges levied.
Address where i was residing: gurtaj nestaway, todays ridge residency, tower-e, house no. E704, sector 135, noida-201301.
Area manager # [protected] (Kuldeep)
Zonal officer number as given by kuldeep# [protected] (Mohit)
Nestaway executive # [protected] (I receive call from this number few days back saying calling from nestaway.
More information is needed let me know.
I want my full refund of security deposit at the time of move in.

Charu yadav
[protected]