Netplus Broadband — internet not working and they do not resolve problem

Address:3B1 Mohali, Mohali, Punjab
Website:www.netplus.co.in

I have been using netplus since 2 months but the service is very poor. I didn’t get the internet speed they mentioned while installing the modem. Internet is down for more than 12 hours in a day and they still generate full bill.

They first took 500 rs for installation and now after calling there customer care and field service man, i am not getting any positive response.
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit,

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    Netplus Broadband Phone
    +91 70 8757 0875
    Netplus Broadband Address
    Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar, Ludhiana, Punjab, India - 141012
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