Nextra Teleservices — Internet not functioning for the last two days

Address:

C-1502, Pearl Court, Ramprastha Greens, Sector 7, Vaishali

Hi there,

My customer id is 2008549.

It's really unfortunate that despite being a loyal customer of Nextra for the last 8 years, we are being treated like this.

Our internet has not been functioning since yesterday because of which a lot of our work has been held up. As you may understand, because of the pandemic, we are working from home and thus require uninterrupted internet services.

However, despite sending so many reminders to you, each time we are greeted with the same response: 'We are working on this.'

I want to understand by when will the connection be restored.

They are the worst internet service providers. They start sending payment reminders even before the month is complete, but won't compensate if your net does not work for days. They suck!