Nextra Teleservices — Internet not working from 21 hrs now

sankalp.taurus

from Noida, Uttar Pradesh

Address:	201014
Website:	www.nextraworld.com

This is very pathetic that you guys do not have any engineer to support from 7 PM to 10 AM.
Who is going to bear the financial loss that i incurred because of this and I have to be in office because I do not have internet at home in this heavy rainfall (of 31st Aug 2016 morning).
Will anyone tell me what is the issue? How long will it take?
I am waiting for the issue to be fixed its already 21 hrs passed now since I logged ticket. Can someone help me.
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Nextra Teleservices customer support has been notified about the posted complaint.

Sep 01, 2016

Updated by sankalp.taurus 44 Hours and counting.

Have heard a of lot of apologies from 7:38 PM Aug 30th. Now i need when issue will be fixed?

I haven't been contacted by any engineer or any higher person above CC guys. CC team only said was to Wait...Wait till when forever?

Who will incur the financial loss that I had to bear? Does Apologies suffices this?

This is really not done in this industry when there are many big names already in mark