Nextra Teleservices — Nextra Broadband Account No.[protected] Closure of connection and refund of security deposit

akhileshnabard

Address:

Akhilesh Srivastava 3rd Floor, WZ-74A, Gali No.1, Rattan Park Ramesh Nagar, New Delhi-110015

Dear Sir,

I have surrendered my connection (Customer ID No.[protected] on 21 June 2020 vide Request No.[protected]. Nobody from Nextra office contacted me for collection of Router. I requested for the same many a times over telephone and also sent an email on 14 July for which a request no. raised : [protected]. But the company turned a deaf ear to my complaint. It is very shameful that the company is not responding to my request. Because of the worst services, I surrendered my connection ( the same work service I am experiencing in the case of refund).Please make arrangements for the same and also the refund of security deposit. Registered Mobile No. is [protected].

Regards,
Akhilesh Srivastava
3rd Floor, WZ-74A,
Gali No.1, Rattan Park
Ramesh Nagar, New Delhi-110015

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Nextra Teleservices customer support has been notified about the posted complaint.

Sep 29, 2020

Updated by akhileshnabard Complaint has not yet resolved. They are making us fool. If the complaint has been resolved, the nextra is requested to provide the proof of refund (with details). This is the case of cheating with customers.