Nextra Teleservices — surrendered request raised 60 days back, not getting resolved. (complaint no [protected])

deepesh goel

from Delhi, Delhi

Address:

110093

This is to bring in your kind notice that i have raised a request for a nextra broadband disconnection on 23/june/2019 and customer care executive assured that within 7 working days our concerned team with contact you and in 30 days instrument will be collected. But i have not been contacted by anyone from nextra side plus no one came to collect the instrument.

I have already spoken to customer care 10 times regarding this and not to my surprise, always given a false commitment from them.

I request you to please look into this and do the needful.

My details:
Connection in name: deepesh goel
Customer id: 2040689

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit