Nilkamal — Ergonomic chair

Address:

2202, Samyuktha Serene, Munnekollal, Bengaluru, 560037

I have purchased the chair in the first week of march from Ramdev home appliances, Munnekollala,

Bengaluru. On the second day itself hand rest came off while adjusting the height. Both hand rests are not functioning properly and Its effecting my work adversely.

I raised complaint to the dealers and after 6 days 14th March Rakesh HN +91-[protected] contacted me and sent a guy to my home. He examined my chair and said its faulty. Then he said he will raise a ticket for hand rest replacement and handed over the task to a guy named Rakshit (ASM) +91 [protected]. He called me and asked details about my chair.

After that no response from them and no update also. its been 3.5 weeks since I purchased the product and not one day I was satisfied and my work getting effected and I am having back pain as well. Either replace my full chair or give me complete refund. You have sent me a worst 2nd grade product, this is not acceptable at all.