Nilkamal — Issue with springs in a mattress

Address:

Badangpet

We have purchased nilkamal mattress from badangpet 2 years ago and we have 5 years warranty for the mattress. From past 3 months we are experiencing issue with springs in a mattress. It causing discomfort to us and due to that we are suffering with back pains. We have given complaint on this issue and contacted company persons rajesh and srikanth. There is a delay in the process, the representative has come and took the pictures and informed that he has raised the file, but we couldn't find any solution for it. Now we need the action as soon as possible.