Nilkamal — Not given proper service by nashik show room persons

I Have purchase furniture worth Rs. 136951/- from company shop nashik. Apart from company charges they have taken Rs. 1900 extra Initial during purchasing they were promises temporary to dispatch furniture during marriage time . after marriage it will be dispatch at appropriate place free of cost (with in nashik jurisdiction). but both time they have charges amount marriage day they were asked Rs. 1300/- I have paid Rs. 1000/- due to various reasons . After marriage again they have charged Rs.900/- for delivery. During Purchases delivery will be free of charge. All the payment made before two months. because they told 31/03/2015 closing so myself have to pay all mounts. Accordingly I have paid all amount on 26/03/2015. but Shopkeeper Manager asked me above paid amount. They have turnabout earlier promises. 1. Kindly let me know shall these extra payment as per company policy?.2. Who should held responsible for horrible acting of shop keeper staff? 3. Mental harassment cause during my daughter marriage ceremonial who is responsible for this ? 4. for Any service where I should Approached? Let me know details of it 5. Kindly Refund extra charges . (Rs. 1900) which I have paid on 2/5/2015 Rs. 1000 and 24/05/2015 Rs. 900/- Other Details I will give from time to time if required by company and other authority. Yours Faithfully Deepak Shelke [protected]