Nilkamal — Wrong commitment on product delivery

Address:

Nilkamal House, Plot 77/78, Street number 14, M.I.D.C. Andheri East, Mumbai - 400093

On nilkamal portal I booked a product on 13th October 2023 after seeing the delivery date as 16th October 2023. But it was not delivered. On 16th evening when I call customer care, they booked the product and asked me to wait for 2 days. On 18th October 2023 I have received a message that my product is dispatched from Hosur location via BlueDart courier where the delivery is on 20th October 2023. But still today, I see no reply from both Nilkamal and BlueDart. Please help me on this